Refund Policy

We aim to be fair and clear.

Refunds Are Approved If:
  • Work has not started yet.
    (“Work” begins once access is shared and the initial site setup has started.)

Refunds Are Not Available If:
  • Access was granted and work has begun

  • A draft website or completed sections have already been delivered

  • The website is completed

  • The Client is unresponsive or delays the project

  • The Client changes their mind after work has started

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail support@site-launch.com